Privacy Policy

What Information JOANN Collects When You Browse Our Fabric and Craft Site

When you visit JOANN, we collect information to help us provide the best possible experience for fabric, yarn, and craft enthusiasts.

Information you provide directly:

• Name and email address when you submit a contact form or subscribe to JOANN communications

Information collected automatically:

• Device type, browser, and operating system
• IP address and approximate geographic location
• Pages visited, time spent on site, and referral source
• Product categories browsed (fabrics, yarns, sewing machines, craft supplies)

Information from third parties:

• Affiliate tracking data from Amazon Associates when you click product links
• Analytics data from Google Analytics to understand site traffic patterns

How JOANN Uses Your Information to Support Your Creative Projects

JOANN uses collected information to:

• Operate and improve our fabric and craft store website
• Respond to your inquiries about products, classes, or general questions
• Send communications you’ve opted into regarding new fabric collections, yarn arrivals, craft trends, and sewing classes
• Analyze site traffic and user behavior to better understand what fabrics, yarns, and craft supplies our community seeks
• Comply with legal obligations
• Maintain security and prevent fraud
• Track affiliate referrals when you purchase featured products on Amazon

Cookies and Tracking on JOANN’s Fabric and Craft Platform

JOANN uses cookies and similar tracking technologies to enhance your browsing experience.

Essential cookies: Required for basic site functionality, including navigation between fabric categories, yarn collections, and craft supply pages.

Analytics cookies: Google Analytics tracks site usage, including which fabric types, yarn weights, and craft products generate the most interest. Data is aggregated and anonymized.

Advertising cookies: Amazon Associates uses cookies to attribute qualifying purchases to JOANN’s affiliate links when you buy featured fabrics, yarns, sewing machines, or craft supplies.

You can manage cookies through your browser settings. Note that disabling cookies may affect your ability to browse JOANN’s full product range or access certain features.

How JOANN Shares Information with Fabric and Craft Partners

JOANN may share information with:

• Service providers who help us operate the site, including web hosting and analytics services
• Amazon.com as part of the Amazon Associates affiliate program when you click product links for fabrics, yarns, sewing machines, or craft supplies
• Law enforcement or government authorities when required by law
• Acquirers in the event of a business transfer or merger

JOANN does not sell personal information to third parties.

Security Measures JOANN Implements for Your Data

JOANN implements reasonable technical and organizational security measures to protect your information, including SSL encryption for data transmission. However, no method of transmission over the internet is 100% secure. While we work diligently to protect your information, we cannot guarantee absolute security.

Your Privacy Rights When Shopping Fabrics and Crafts at JOANN

All users have the right to:

• Access the personal information JOANN holds about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications about new fabric arrivals, yarn collections, or craft supply updates
• Request restriction of processing

GDPR (EU/EEA residents):

• Right to access, rectification, and erasure of your data
• Right to restrict processing and data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with your local supervisory authority

CCPA/CPRA (California residents):

• Know what personal information is collected and how JOANN uses it
• Know whether personal information is sold or disclosed and to whom
• Opt out of the sale or sharing of personal information
• Request deletion of personal information
• Request correction of inaccurate information
• Limit use of sensitive personal information
• Non-discrimination for exercising your privacy rights

Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA):

• Rights to access, correction, deletion, data portability, and opt-out of targeted advertising, substantially similar to CCPA rights, subject to state-specific provisions

How to exercise your rights: Submit a request by email to the address listed in the Contact section below, or use the contact form on this site. JOANN will respond within 30–45 days. We may need to verify your identity before processing certain requests.

JOANN’s Commitment to Children’s Privacy in Craft Communities

JOANN is not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will promptly delete it in compliance with COPPA.

Third-Party Links on JOANN’s Fabric and Craft Site

JOANN contains links to Amazon.com and other third-party sites where you can purchase featured fabrics, yarns, sewing machines, and craft supplies. JOANN is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

International Data Transfers for JOANN’s Global Fabric Community

JOANN operates in the United States. If you access this site from outside the United States, your information may be transferred to, stored, and processed in the US. We take steps to ensure adequate protections are in place for such transfers, in compliance with applicable law.

How Long JOANN Retains Your Fabric and Craft Browsing Data

JOANN retains personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are typically retained for up to 12 months. Analytics data regarding fabric preferences, yarn selections, and craft supply interests is governed by Google’s data retention policies.

Email Communications About New Fabrics, Yarns, and Craft Supplies

If you subscribe to JOANN communications, you will receive periodic emails about new fabric collections, yarn arrivals, craft supply updates, sewing class announcements, and seasonal trends. You may unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

Do Not Track Signals and JOANN’s Response

Some browsers transmit “Do Not Track” signals. At this time, JOANN does not respond to Do Not Track signals. We continue to collect information as described in this policy to improve our fabric, yarn, and craft supply offerings.

Changes to JOANN’s Privacy Policy for Fabric and Craft Customers

JOANN may update this Privacy Policy from time to time. We will indicate the effective date of the latest revision at the top of this page. Material changes will be communicated with reasonable notice. Continued use of this site after changes are posted constitutes your acceptance of the revised policy.

Contact JOANN About Your Privacy Rights

To exercise your privacy rights or ask questions about this policy, contact us at:

California “Shine the Light” Law

California Civil Code Section 1798.83 permits California residents to request information about personal information shared with third parties for their direct marketing purposes. To make such a request, contact us at the address above.

Consent

By using JOANN, you consent to the collection and use of your information as described in this Privacy Policy.